Best Western Plus Carlton Plaza Hotel - Victoria

642 Johnson Street, Victoria, BC, Canada, V8W 1M6show map
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Highlights
8
FabulousBased on  62 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

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Overview

Best Western Plus Carlton Plaza Hotel is an excellent accommodation with a baggage storage, a safety deposit box and a beauty salon. The hotel opened its doors in 1912 and was remodeled in 1996.

Guests will enjoy a convenient location in the center of Victoria. The property is set a 10-minute stroll from Victoria center.

Beacon Hill Park is 2 km from the hotel and Craigdarroch Castle is about 1.7 km away.

Victoria Inner Harbor airport is situated within a 10-minute drive from Best Western Plus Carlton Plaza Hotel.

Rooms

The hotel rooms are tasteful and come with free Wi-Fi, a mini bar, climate control, television with satellite channels and a closet. The rooms have a view over the city. They feature en suite bathrooms with a bathtub, a shower and a shower cap.

Eat & Drink

Dishes of Dutch cuisine are served in the indoor restaurant. The venue is set next to a tube station and 150 meters from IL Terrazzo and John's Place Restaurant with a broad selection of dishes.

A full breakfast is served at affordable prices. 

Services

Guests are offered to rent bicycles at Best Western Plus Carlton Plaza Hotel to discover the sites of Victoria.

Relax

A night club and an indoor swimming pool are available at the hotel. On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby at CAD 20 per day.

Number of floors:   7.  Number of rooms:   103.

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Facilities
Wi-Fi
Parking

CAD 20 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa centre

Sports & Fitness

  • Fitness centre
  • Horseback riding

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Cafe
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Spa centre
  • Sauna

Room view

  • City view
  • Harbor view
  • Mountain view
  • Water view
  • Street view

Room features

  • Air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Cosmic RealityCosmic Reality700 ft
Victoria Royal Athletic ParkVictoria Royal Athletic Park2700 ft
Victoria Independent FilmVictoria Independent Film400 ft
Maritime Museum of BCMaritime Museum of BC1000 ft
Performing ArtsPerforming Arts2000 ft
Downtown/ City CenterDowntown/ City Center2700 ft
Royal BC MuseumRoyal BC Museum2700 ft
Royal and MC Pherson TheatresRoyal and MC Pherson Theatres1700 ft
Victoria Curling ClubVictoria Curling Club2000 ft
Craigflower Manor and SchoolhouseCraigflower Manor and Schoolhouse1100 ft800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)
Bastion SquareBastion Square1200 ft Victoria, British ColumbiaCanada
Government StreetGovernment Street1400 ft Victoria, British ColumbiaCanada
Inner HarbourInner Harbour2200 ft Victoria, British ColumbiaCanada
Helmcken HouseHelmcken House2200 ft638 Bc-1 Thunderbird Park
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IL TerrazzoIL Terrazzo800 ft555 Johnson Street
Sizzling TandoorSizzling Tandoor100 ft637 Johnson Street
Stone's Throw RestaurantStone's Throw Restaurant100 ft642 Johnson Street
John's Place RestaurantJohn's Place Restaurant500 ft723 Pandora Avenue
VenetoVeneto200 ft1450 Douglas Street
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Craigdarroch CastleCraigdarroch Castle1.1 mi
Oak Bay Park SvcOak Bay Park Svc2.1 mi
Saanich Parks OperationsSaanich Parks Operations2.9 mi
Saanich Public WorksSaanich Public Works2.9 mi
Cedar Hill Recreation and TennisCedar Hill Recreation and Tennis1.8 mi
Windsor CentreWindsor Centre2.1 mi
Henderson Masonic HallHenderson Masonic Hall2.1 mi
Goward HouseGoward House4.2 mi
Camosun CollegeCamosun College2.4 mi
British Columbia Parliament BuildingsBritish Columbia Parliament Buildings2900 ft501 Belleville St
Point Ellice HousePoint Ellice House4300 ft2616 Pleasant St
Fort StreetFort Street1.0 mi Victoria, British ColumbiaCanada
Government HouseGovernment House1.1 mi1401 Rockland Ave
Ross Bay CemeteryRoss Bay Cemetery1.4 miDallas Rd.
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Getting around
Airports
Victoria Inner Harbor (YWH)1.1 mi
Victoria International (YYJ)15.5 mi
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Reviews
8.2
FabulousBased on  62  reviews
  • 7.8
    Fabulous

    Very helpful staff, within walking distance of arena and downtown Victoria.

    Not a great area anymore, especially at night.

  • 7.4
    Very good

    When we arrived we were asked what was the occaision and we said it was our anniversary and we were put up to the top floor. We liked that alot. Thank you

    The bed was a little to firm for me and no swimming pool or hottubs.

  • 8.8
    Superb

    Good hotel, nice location, excellent service and rooms, great beds.

    The tea maker in the room was not used much I guess and it had a rusty element, it was impossible making tea without rust in it.

  • 7.4
    Very good

    The room was comfortable

    The breakfast room is cramped and it's size does not relate to the number of guests it must accommodate. Some guests had to take their breakfast up to their rooms as there were no seats available.

  • 7.4
    Very good

    Friendliness and help from very proffesional staff

    Had no reastaurant for dinner.

  • 9.6
    Exceptional

    We were travelling with my sister and her husband and they had booked us on 2 different floors. We wanted to be on the same floor perferably next door. The desk clerk checked the bookings and was able to put us next to each other in a suite for the same price as our original bookings. All the other staff were equally accomodating.

    We didn't realize we would be in downtown Victoria and when we arrived and found no parking we were a little dismayed. However as soon as we checked in they explained their policy and it worked out fine. We didn't know where our car was, but whenever we wanted it, they had it there in a hurry and at no cost.

  • 9.2
    Superb

    Great hotel, lovely room and very pleasant and helpful staff.

    There was nothing that we didn't like.

  • 9.2
    Superb

    The location is good. Walking distance to the inner harbour, museum etc. Staff friendly and helpful. Beds comfortable and room was very clean. Next time we are in Victoria we will stay there again.

    Room was on the tiny side, however hotel is older so that is to be expected. Hallways and rooms do have a bit of a musty odour.

  • 8.4
    Superb

    Good location in core near harbor, everything in walking distance, knowledgable desk staff. Would also like to say we originally reserved Marketa's B&B for 2 nights, but Marketa forgot we were coming. We showed up, house was locked, she didn't answer house phone nor cell. We confirmed with Booked.net that she acknowledged our reservation 12 days earlier, she just spaced it. Kudos to Monet' at Booked.net to arranged Best Western Carlton and to Best Western's desk man, Nick, to upgrade us to a suite for our extremely long day thanks to Marketa's oversight.

    Valet parking at $12/day required, car always returned with radio on (Given to them radio off), temperature controls changed, driver's seat position changed...not professional at all and we were very surprised - if I have no other option than off-site valet parking and have to pay for it, I want the car exactly as I turned it over to them instead of spending time rearranging mirrors, seats, temperature, radio, etc...

  • 9.2
    Superb

    Location and staff

    Could not close the curtains all of the way over the window. Sun comes up really early and shines into room at 5am.

  • 7.4
    Very good

    The location is excellent and the room is comfortable. We especially appreciated the bed and quality bedding. The bathroom is very nicely laid out and roomy.

    The hotel was full because it was a holiday weekend. This seemed to strain the cleaning staff and our room was not cleaned until after 4 pm one day.

  • 8.4
    Superb

    they are pet friendly and the downtown location is good, Think business travel hotel with good staff. ---very good staff and super clean.

  • 7.4
    Very good

    Was disappointed that the restaurant was closed on the Thursday evening I was there when I most wanted room service. I had to resort to ordering a pizza from an outside source.

  • 7.0
    Very good

    Close to water and to conference I was attending.

    Lacking any real amenities: it was a place to sleep.

  • 10.0
    Exceptional

    We were traveling as a family of six and had difficulty booking rooms to accommodate us. This suite was a wonderful surprise! We fit with room to spare. It was well stocked,clean,comfortable , and an easy walk to everywhere. The street is quaint with lots of fun shops. We arrived late and found the area very safe. The staff were exceptional. We have stayed in many hotels but this is one of my favorites!

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Highlights
8
FabulousBased on  62 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Victoria Inner Harbor (YWH)1.1 mi
Victoria International (YYJ)15.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room