Best Western Plus Carlton Plaza Hotel - Victoria

642 Johnson Street, Victoria, Canada, V8W 1M6  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Carlton Plaza Hotel - Victoria

Wi-Fi
Parking

CAD 20 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa centre

Overview

Best Western Plus Carlton Plaza Hotel is an excellent accommodation with a baggage storage, a safety deposit box and a beauty salon. The hotel opened its doors in 1912 and was remodeled in 1996.

Guests will enjoy a convenient location in the center of Victoria. The property is set a 10-minute stroll from Victoria center.

Beacon Hill Park is 2 km from the hotel and Craigdarroch Castle is about 1.7 km away.

Victoria Inner Harbor airport is situated within a 10-minute drive from Best Western Plus Carlton Plaza Hotel.

Rooms

The hotel rooms are tasteful and come with free Wi-Fi, a mini bar, climate control, television with satellite channels and a closet. The rooms have a view over the city. They feature en suite bathrooms with a bathtub, a shower and a shower cap.

Eat & Drink

Dishes of Dutch cuisine are served in the indoor restaurant. The venue is set next to a tube station and 150 meters from IL Terrazzo and John's Place Restaurant with a broad selection of dishes.

A full breakfast is served at affordable prices. 

Services

Guests are offered to rent bicycles at Best Western Plus Carlton Plaza Hotel to discover the sites of Victoria.

Relax

A night club and an indoor swimming pool are available at the hotel. On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby at CAD 20 per day.

Number of floors:   7.  Number of rooms:   103.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Eco friendly
  • Lobby
  • Ice machine

Sports & Fitness

  • Fitness centre
  • Horseback riding

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant
  • Cafe
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Fax/Photocopying

Children's facilities

  • Kids club

Leisure facilities

  • Indoor swimming pool
  • Garden area
  • Spa centre
  • Sauna

Room view

  • City view
  • Water view
  • Street view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Plus Carlton Plaza Hotel - Victoria Victoria location
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Hotel Address:

642 Johnson Street, Victoria, Canada, V8W 1M6

Get directions
City Centre
  • Victoria
    700 ft
Airports
Restaurants
  • IL Terrazzo (cuisine: Italian)
    800 ft
  • Sizzling Tandoor
    100 ft
Parks
  • Bowron Lakes Provincial Park
    400 ft
  • Inner Harbour
    2200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    7
  • Number of rooms:
    103

Hotel Awards

CanadianHOTEL AWARDSHighly RecommendedVictoriaBest Western Plus Carlton Plaza Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Rooms and availability

Best Western Plus Carlton Plaza Hotel photos Room
Single Room
Street view
  • Room size:

    250 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Electronic safe
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Local calls
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Dining table
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

The spacious air-conditioned queen suites are all fitted with a queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.

Standard Tower Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

This room in the Embassy Inn’s tower building includes two queen beds with a Serta Perfect Sleeper Set, and features air conditioner, electronic key card access, free wi-fi, free local calls, a private balcony, a refrigerator, an iron and ironing board, a hair dryer, wake up services, in-room coffee and tea, an AM/FM clock radio, and cable TV.

Best Western Plus Carlton Plaza Hotel photos Room
King Room
City view
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Local calls
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Dining table
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

This suite offers a full kitchen that includes a bar fridge, electric stove top, microwave, and kitchen sink. A drip coffee maker, kettle, and personal safe are also included. A comfortable sitting area with a pull out sofa, chair, and a coffee table provide additional comfort. A large desk and complimentary WiFi are available.

Best Western Plus Carlton Plaza Hotel photos Room Suite
King Suite
City view
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Local calls
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

CMNTUD: Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Kitchenette, Microwave And Refrigerator, Sofabed

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
Room Description:

Twin room sole use

Best Western Plus Carlton Plaza Hotel photos Room
Queen Suite
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Local calls
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Dining table
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • CD player
  • Radio
Room Description:

The spacious air-conditioned queen suites are all fitted with a queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.

One-Bedroom Tower Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

This suite in the Embassy Inn’s tower building includes one queen bed with a Serta Perfect Sleeper Set, and features air conditioner, electronic key card access, free wi-fi, free local calls, a private balcony, a refrigerator, an iron and ironing board, a hair dryer, wake up services, in-room coffee and tea, an AM/FM clock radio, and cable TV.

Quadruple Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Quadruple Suite

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Refrigerator
Room Description:

Triple room with child extra bed

Best Western Plus Carlton Plaza Hotel photos Room Suite
Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Local calls
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Suite A - sofa, flat screen television, full kitchen, smoking policy - non-smoking available

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Media:Cable TV
Room Description:

[NON REFUNDABLE] QUADRUPLE TWO DOUBLE BEDS NON SMOKING

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
Room Description:

Family Room 4 Pax (2ad + 2ch)(0-12 Yrs)

Family King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Dining:Kitchenette
  • Refrigerator
Room Description:

Family Room 4 Pax (2ad + 2ch)(0-12 Yrs)

Family Queen Suite
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Internet access
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Media:CD player
Room Description:

Suite|Family Suite, 2 Queen Beds, Non Smoking

Family Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Family Room 4 Pax (2ad + 2ch)(0-12 Yrs)

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Best Western Plus Carlton Plaza Hotel photos Room
Deluxe Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Dining table
  • Refrigerator
  • Kitchenware
  • Stove
  • Oven
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

The spacious suites are all fitted with 2 queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.

Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Kitchenette
  • Microwave
  • Refrigerator
Room Description:

King Bed Deluxe Room - sofa, smoking policy - non-smoking available, internet access - wireless, microwave, refrigerator, kitchenette

Deluxe One-Bedroom King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Spacious , Sofabed , Balcony, Free Wifi, 48 Inch Tv, A/c , Mini Fridge , Microwave

Deluxe Mini Suite
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Media:Television
Room Description:

CMNTUD: Suite-2 Double Beds, Non-Smoking, Deluxe Mini Suite, Third Bed Is A Sofabed, 400 Square Feet, Full Kitchen, 37 Inch Flat Screen Television

Deluxe Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Media:Cable TV
  • CD player
Room Description:

The spacious suites are all fitted with 2 queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.

Spacious Queen Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

The spacious air-conditioned queen suites are all fitted with a queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.

Penthouse King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Spacious Entertaining/ Dining Area, Balconies, 48 Inch Tv , Wet Bar, Soaker Tub , A/c , Wifi

Best Western Plus Carlton Plaza Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Victoria400 ft

Popular areas

Places of interest

Shopping areas

Amusement

  • Billiard Gallery Ltd400 ft
  • Roots Fest Music Festival700 ft
  • Cosmic Reality700 ft
  • Peacock Billiards Ltd1000 ft

Monuments and Landmarks

Museums

  • Victoria Independent Film400 ft
  • J J Andre Assoc Ltd700 ft
  • British Columbia Assn-Prfrmng700 ft
  • Craigflower Manor and Schoolhse1000 ft
  • Maritime Museum of British Columbia1000 ft
  • Maritime Museum of BC1000 ft

Parks

  • Victoria Park400 ft

Halls

  • City Bingo Assn400 ft

Universities, Institutes

  • Pan Pacific Intl College Inc400 ft
  • Counsellor Training Institute1000 ft

Arboretum, Green spaces, Zoos

  • Inner Harbor / Victoria Bug Zoo1000 ft

Theaters

Galleries

Public parking

Marina

  • BC Ferries700 ft

College Campuses

Local attractions

  • Belfry Theatre5000 ft
    1291 Gladstone Avenue, Victoria
  • Emily Carr Gallery5200 ft
    Victoria, British ColumbiaCanada
  • Fort Street1.0 mi
    Victoria, British ColumbiaCanada
  • Emily Carr House5200 ft
    207 Government St
  • Craigdarroch Castle1.1 mi
    1050 Joan Cres

Near the hotel

  • Bowron Lakes Provincial Park400 ft
    British ColumbiaCanada
  • Chinatown 800 ft
    Fisgard St.
  • Market Square900 ft
    Market Square 560 Johnson St Old Town
  • The Bay Centre900 ft
    1150 Douglas Street
  • Roberta\'s Hats600 ft
    1318 Government St
  • Button & Needlework Boutique800 ft
    614 View St
  • Oh Sugar900 ft
    561 Johnson Street

Restaurants nearby

  • IL Terrazzo800 ft

    Address: 555 Johnson Street
    Phone: 250-361-0028

    84% likes this, based on 731 reviews
    Cuisine: Italian
    Price Range: USD 19 - USD 30

  • Stone's Throw Restaurant100 ft

    Address: 642 Johnson Street
    Phone: 778-433-0028

    67% likes this, based on 32 reviews
    Cuisine: Canadian
    Price Range: USD 12 - USD 20

  • Veneto200 ft

    Address: 1450 Douglas Street
    Phone: +1 250-383-7310

    82% likes this, based on 122 reviews
    Cuisine: Contemporary
    Price Range: USD 12 - USD 28

  • Sizzling Tandoor100 ft

    Address: 637 Johnson Street
    Phone: (250) 388-5450

    70% likes this, based on 98 reviews

  • John's Place Restaurant500 ft

    Address: 723 Pandora Avenue
    Phone: (250) 389-0711

    79% likes this, based on 373 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    7
  • Number of rooms:
    103

Hotel Awards

CanadianHOTEL AWARDSHighly RecommendedVictoriaBest Western Plus Carlton Plaza Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Best Western Plus Carlton Plaza Hotel Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Carlton Plaza Hotel

Average guest rating

8.2out of 10
Fabulous
Based on 63 reviews

Guest reviews

  • Single
    7.8

    Very helpful staff, within walking distance of arena and downtown Victoria.

    Not a great area anymore, especially at night.

  • Older travelers
    7.4

    When we arrived we were asked what was the occaision and we said it was our anniversary and we were put up to the top floor. We liked that alot. Thank you

    The bed was a little to firm for me and no swimming pool or hottubs.

  • Older travelers
    8.8

    Good hotel, nice location, excellent service and rooms, great beds.

    The tea maker in the room was not used much I guess and it had a rusty element, it was impossible making tea without rust in it.

  • Older travelers
    7.4

    The room was comfortable

    The breakfast room is cramped and it's size does not relate to the number of guests it must accommodate. Some guests had to take their breakfast up to their rooms as there were no seats available.

  • Older travelers
    7.4

    Friendliness and help from very proffesional staff

    Had no reastaurant for dinner.

  • Older travelers
    9.6

    We were travelling with my sister and her husband and they had booked us on 2 different floors. We wanted to be on the same floor perferably next door. The desk clerk checked the bookings and was able to put us next to each other in a suite for the same price as our original bookings. All the other staff were equally accomodating.

    We didn't realize we would be in downtown Victoria and when we arrived and found no parking we were a little dismayed. However as soon as we checked in they explained their policy and it worked out fine. We didn't know where our car was, but whenever we wanted it, they had it there in a hurry and at no cost.

  • Older travelers
    9.2

    Great hotel, lovely room and very pleasant and helpful staff.

    There was nothing that we didn't like.

  • Couple
    9.2

    The location is good. Walking distance to the inner harbour, museum etc. Staff friendly and helpful. Beds comfortable and room was very clean. Next time we are in Victoria we will stay there again.

    Room was on the tiny side, however hotel is older so that is to be expected. Hallways and rooms do have a bit of a musty odour.

  • Older travelers
    8.4

    Good location in core near harbor, everything in walking distance, knowledgable desk staff. Would also like to say we originally reserved Marketa's B&B for 2 nights, but Marketa forgot we were coming. We showed up, house was locked, she didn't answer house phone nor cell. We confirmed with Booked.net that she acknowledged our reservation 12 days earlier, she just spaced it. Kudos to Monet' at Booked.net to arranged Best Western Carlton and to Best Western's desk man, Nick, to upgrade us to a suite for our extremely long day thanks to Marketa's oversight.

    Valet parking at $12/day required, car always returned with radio on (Given to them radio off), temperature controls changed, driver's seat position changed...not professional at all and we were very surprised - if I have no other option than off-site valet parking and have to pay for it, I want the car exactly as I turned it over to them instead of spending time rearranging mirrors, seats, temperature, radio, etc...

  • Group of friends
    9.2

    Location and staff

    Could not close the curtains all of the way over the window. Sun comes up really early and shines into room at 5am.

  • Older travelers
    7.4

    The location is excellent and the room is comfortable. We especially appreciated the bed and quality bedding. The bathroom is very nicely laid out and roomy.

    The hotel was full because it was a holiday weekend. This seemed to strain the cleaning staff and our room was not cleaned until after 4 pm one day.

  • Single
    8.4

    they are pet friendly and the downtown location is good, Think business travel hotel with good staff. ---very good staff and super clean.

  • Single
    7.4

    Was disappointed that the restaurant was closed on the Thursday evening I was there when I most wanted room service. I had to resort to ordering a pizza from an outside source.

  • Single
    7.0

    Close to water and to conference I was attending.

    Lacking any real amenities: it was a place to sleep.

  • Family with children
    10.0

    We were traveling as a family of six and had difficulty booking rooms to accommodate us. This suite was a wonderful surprise! We fit with room to spare. It was well stocked,clean,comfortable , and an easy walk to everywhere. The street is quaint with lots of fun shops. We arrived late and found the area very safe. The staff were exceptional. We have stayed in many hotels but this is one of my favorites!

How to reach hotel

hotel Best Western Plus Carlton Plaza Hotel - Victoria Victoria location
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Hotel Address:

642 Johnson Street, Victoria, Canada, V8W 1M6

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City Centre
  • Victoria
    700 ft
Airports
Restaurants
  • IL Terrazzo (cuisine: Italian)
    800 ft
  • Sizzling Tandoor
    100 ft
Parks
  • Bowron Lakes Provincial Park
    400 ft
  • Inner Harbour
    2200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    7
  • Number of rooms:
    103

Hotel Awards

CanadianHOTEL AWARDSHighly RecommendedVictoriaBest Western Plus Carlton Plaza Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

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